Accessibility statement

1. Our commitment

Active Citizens Partnership is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard recommended by the European Union under Directive (EU) 2016/2102 on the accessibility of public sector bodies' websites and mobile applications.

2. Conformance status

This website is Partially conformant' with WCAG 2.1 Level AA.
Partially conformant means that some parts of the content do not fully conform to the accessibility standard.']

3. Measures we have taken

To make our website more accessible, we have implemented the following measures:

• Used semantic HTML structure throughout the site
• Ensured sufficient colour contrast between text and background
• Provided alternative text for informative images
• Made the site keyboard-navigable
• Used clear, plain language wherever possible
• Designed the site to be responsive across desktop, tablet, and mobile devices

4. Known accessibility issues

Despite our efforts, some content on this website may not be fully accessible. We are aware of the following limitations:

• Some older PDF documents in our resource library may not be fully accessible to screen readers. We are working to replace these with accessible versions
• Some embedded third-party content (e.g. social media embeds, project videos) may not meet our accessibility standards.'

We are actively working to address these issues. If you encounter an accessibility barrier on our site, please contact us using the details below.

5. Compatible technologies

This website is designed to be compatible with the following assistive technologies and browsers:

• Modern versions of major browsers (Chrome, Firefox, Safari, Edge)
• Screen readers including NVDA, JAWS, and VoiceOver
• Keyboard-only navigation
• Voice control software
• Screen magnification software

6. Limitations and exceptions

The following content may not be fully accessible:

• Some third-party content embedded from external sources (e.g. videos, social media, maps)
• Documents and resources produced by our project partners
• Historic content published before 2020

7. Feedback and contact

We welcome your feedback on the accessibility of activecitizens.eu. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

8. Enforcement procedure

If you are not satisfied with our response to your accessibility feedback, you have the right to contact the relevant national enforcement body. In Greece, this is:

The Greek Ombudsman (Συνήγορος του Πολίτη)
Website: www.synigoros.gr
Address: 17 Halkokondili Street, 10432 Athens, Greece

9. Preparation of this statement

This accessibility statement was prepared on October 2023 using the self-evaluation method' '.

The statement was last reviewed on June 2026.

10. Continuous improvement

Accessibility is an ongoing commitment. We review this website regularly and work to address issues as they are identified. Where we use third-party tools, plugins, or content, we choose accessible options wherever possible and request accessibility improvements from our providers.